Offimo is billed through the App Store, so everything about the subscription is managed there, not inside Offimo.
Cancel
Straight from your App Store account settings, any time. On your iPhone: open Settings, tap your name at the top, then Subscriptions, then Offimo, then Cancel. We do not ask for a reason, hide the button or charge an exit fee.
You keep access until the end of the period you already paid for.
Change the plan or see your next charge
The same Subscriptions screen shows the renewal date and the price. Any change there applies to the next billing period.
Refunds
Because the charge is made by Apple, refund requests go through Apple as well. Our refund policy explains how that works and what we can help with directly.
Reinstalled the app?
Your subscription is tied to your Apple account, not to the install. Sign in with the same Apple account and open Offimo. The Screen Time permission will need granting again; see new phone or iOS update.
Something looks wrong on your receipt?
Write to support@offimo.app with the date and the amount. We will help you find the right place to fix it.