We're Here to Help
Have questions, feedback, or need assistance? We'd love to hear from you. Your input helps us improve Offimo and better support your digital wellbeing journey.
Primary Contact
Email: support@tryoffimo.com
How We Can Help
Our team is committed to providing excellent support and building meaningful connections with our community. Here are the types of inquiries we welcome:
- Technical Support: Having trouble with the app? We'll help you troubleshoot issues and get back on track
- Feature Requests: Have ideas for making Offimo better? We actively incorporate user feedback into our roadmap
- General Feedback: Share your experience, success stories, or suggestions for improvement
- Partnership Inquiries: Interested in collaborating or integrating with Offimo? Let's talk
- Press & Media: Journalists and content creators can reach out for interviews, information, or assets
- Business & Enterprise: Looking to bring Offimo to your organization? We'd love to discuss custom solutions
What to Include in Your Message
To help us assist you more efficiently, please include relevant details in your email:
- A clear subject line describing your inquiry
- Your device type and OS version (for technical issues)
- Screenshots or error messages if applicable
- Any steps you've already taken to resolve the issue
Response Times
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues affecting app functionality, we prioritize those messages and aim to respond even faster. Please note that response times may be slightly longer during weekends and holidays.
Alternative Resources
While we're building out our comprehensive support center, here are some resources that might help:
- In-App Help: Many common questions are answered directly within the Offimo app settings and help section
- Privacy Policy: Learn about how we protect your data and respect your privacy
- Terms of Service: Understand the terms governing your use of Offimo
- Blog: Coming soon with guides, tips, and best practices for digital wellbeing
Your Privacy Matters
We take your privacy seriously. Any information you share with us is handled in accordance with our Privacy Policy. We'll never sell your data or use your contact information for unsolicited marketing. When you reach out to us, you can trust that your information is secure and will only be used to address your inquiry and improve our service.
We're a small team passionate about helping people reclaim their time and attention. Every message we receive is read by a real person who genuinely cares about your experience with Offimo.